Website Maintenance Services

Keep your site at peak performance and continually optimize for UX and conversion. If you’re looking for monthly or hourly website maintenance plans, we’ve got you covered with the development and design experience and the quality service you deserve.

Get site support help

Frameworks

WordPress

WordPress

Contentful

Contentful

Webflow

Webflow

Laravel

Laravel

Jamstack

Jamstack

Netlify

Front-end

Bootstrap

Bootstrap

AngularJS

AngularJS

JQuery

JQuery

BackboneJS

BackboneJS

JS Foundation

JS Foundation

HTML

HTML

CSS

CSS

Databases

PostgreSQL

PostgreSQL

Microsoft SQL

Microsoft SQL

MongoDB

MongoDB

Oracle

Oracle

Spark

Spark

Hadoop

Hadoop

UX monitoring

Google Search Console

Google Search Console

Google Analytics

Google Analytics

Microsoft Clarity

Microsoft Clarity

SceamingFrog

SceamingFrog

SiteBulb

SiteBulb

DeepCrawl

DeepCrawl

Ryte

Ryte

What do website maintenance plans include?

Imagine not feeling the difference between an internal team and your website support partner. We provide live support via Slack during your working hours for both tactical and strategic messaging and calling. Need emergency support? We’ve got that covered too with 24-hour turnaround services.

Content updates

Site speed & SEO compliance

Conversion rate optimization

Security Hardening

Content updates

  • On-page keyword enrichment
  • Page creation
  • Image updates
  • Event updates
Request immediate web support
Content updates
  • Plug-in updates 
  • Speed optimization 
  • Keyword optimization
  • Internal link management 
  • Broken link fixing
Request immediate web support
Site speed & SEO compliance
  • UX optimization
  • CRO optimization
  • Heat Mapping analysis
Request immediate web support
Conversion rate optimization
  • Website backups 
  • Security Updates 
  • Uptime monitoring
  • Server migration
  • Update roll-back
  • Secure website hosting 
  • DDOS prevention
Request immediate web support
Security Hardening
Dotmatics focus

Case Study: Dotmatics

Dotmatics is a top scientific discovery platform which enables labs to share research & cross-share data across the globe.
As part of their global rebranding initiative, they needed a partner to help platform from WordPress to Contenful. After the site build, we’re continuing to support their evolving website needs.

  • Focus

    Average CTR rate went up by 2.3% on average due to new website release

  • Focus

    New users traffic increased by 15.26%

  • Focus

    Average session duration (53.63%), which means that onpage content instantly hits users with a solution and they go further across the website to explore more product options.

What do website maintenance services include?

Proactive website support services keep your website humming and outperforming competitors by focusing on supporting your marketing, product and sales teams with continuous adjustments while following coding and branding best practices.

Common use cases for web support

Adding new page templates

Resource center updates

Interactivity updates

Code & User Experience

Analytics reporting

Image & Copy updates

Penetration testing

Support business teams within moments’ notice

Common scenarios

  • Add landing  pages
  • Adjust layout for CRO
  • Adjust admin functions
  • Design updates
Adding new page templates

Update digital assets critical to your organic growth

Assets in play

  • Blogs
  • Webinars
  • Events
  • Solution briefs
  • Case studies
  • PR releases
Resource center updates

Support lead generation efforts

Elements in play

  • CTA placement
  • Navigation alterations
  • Suggest resource updates
Interactivity updates

Better UX makes for better engagement metrics

Updates in play

  • Accessibility
  • User experience
  • Speed
  • Sitemap hygiene
  • Mobile compatibility
Code & User Experience

Enable sound decision making on performing (or not) digital assets

Metrics in play

  • Reduced issue count
  • Increased site speed
  • Increased impressions
Analytics reporting

Continually update your pages with resonating content

Assets in play

  • Cover Images
  • Blogs
  • Articles
  • White papers
  • Webinars
Image & Copy updates

Protect your website security, and brand reputation

Checks in play

  • DDOS  prevention
  • Bot spamming
  • Plugin updates
Penetration testing

Importance of website maintenance

Move your organic positions forward

You need to keep up with search engine standards that impact the overall user experience (i.e. Google Core Web Vitals). Otherwise your organic lead generation efforts will stagnate, and competitors with a similar site profile but better performance will win at organic positions. You’ll also need to perform regular plugin updates -that fit with your theme- to ensure the visual experience is not impacted as well.

Protect your brand from cyberattacks

As a growing business, you’re a prime target for ransomware attacks since that’s typically not a priority consideration amongst lead gen and talent acquisition initiatives – until you’ve been breached. Having a dev team that understands the process of code hardening,  are specialists at web security updates, and performs regular penetration testing keeps your brand image secure.

Be able to pivot fast with new requirements

As your company grows and multiple teams get added to the mix, you’ll notice requirements outpouring from all sides, from HR wanting a sync of their job postings, sales wanting continuous event and webinar updates, and product teams adding solution briefs to the site. You’ll need a team on standup that can do all the content management work and new template coding within moments’ notice.

Move your organic positions forwardProtect your brand from cyberattacksBe able to pivot fast with new requirements

Importance of website maintenance

Move your organic positions forward

You need to keep up with search engine standards that impact the overall user experience (i.e. Google Core Web Vitals). Otherwise your organic lead generation efforts will stagnate, and competitors with a similar site profile but better performance will win at organic positions. You’ll also need to perform regular plugin updates -that fit with your theme- to ensure the visual experience is not impacted as well.

Move your organic positions forward

Protect your brand from cyberattacks

As a growing business, you’re a prime target for ransomware attacks since that’s typically not a priority consideration amongst lead gen and talent acquisition initiatives – until you’ve been breached. Having a dev team that understands the process of code hardening,  are specialists at web security updates, and performs regular penetration testing keeps your brand image secure.

Protect your brand from cyberattacks

Be able to pivot fast with new requirements

As your company grows and multiple teams get added to the mix, you’ll notice requirements outpouring from all sides, from HR wanting a sync of their job postings, sales wanting continuous event and webinar updates, and product teams adding solution briefs to the site. You’ll need a team on standup that can do all the content management work and new template coding within moments’ notice.

Be able to pivot fast with new requirements
Note

Best practice note

Designate a Project Manager role from your marketing team to run your digital projects successfully and avoid a staggering 55% average failure rate attributed to IT projects. Even when you’re engaged in web support, you’ll need someone from your team to intake internal requirements and turn them into vendor-side briefings, otherwise, you’ll run into hour overages if you expect your vendor to intake, break down, verify and implement your business team’s requirements. Ensure your vendors are utilizing task management systems and that you’re trained on them as well, Monday.com and Wrike are life savers in managing long-term and ad hoc task groups.

Frequently asked questions

How often do I need website maintenance?

How often website maintenance should be performed and what website support options are available are important questions for enterprise website owners. In general, website maintenance should be performed at least monthly, if not more frequently. This allows website owners to keep their sites up-to-date with the latest security patches, plugin updates, and content changes.

Additionally, website support can help website owners troubleshoot issues that may arise, identify potential problems before they cause major damage, and restore website backups in the event of a website crash. By choosing a reliable website support company, enterprise website owners can ensure that their websites are always running smoothly and are protected from potential disasters.

Is my data protected while you maintain the website?

Yes, we follow strict security best practices to ensure your data is protected. All websites are vulnerable to data breaches, which can result in the loss of sensitive information such as customer data, financial data, and proprietary business information. There are a number of steps that we take to protect data, including encrypting data in transit, backing up and storing data securely, and implementing strong access & authentication controls. Additionally, we have a data breach response plan in place in case a breach does occur.

Can you support me after I go live with another vendor?

Post-go-live support is something that we offer to all of our clients, regardless of whether or not they used us for the initial implementation. Typically, if an SEO-focused company did not implement your website, you’ll want to turn to us for support immediately in order to preserve and recover your rankings.

We understand that once a website goes live, there can be a lot of changes and adjustments that need to be made. That’s why we have a team of experts who are available to help with anything from website migration to post-launch changes and updates. We want our clients to be successful, and we’ll do whatever it takes to help them reach their lead generation goals. So if you’re looking for a post-go-live support partner with a value-creation mindset, we’ll be happy to help.

How much does it cost to maintain my website in 2022?

Depending on the engagement frequency, website support plans for an enterprise website can cost anywhere from $4,500 to $12,500 per month. Services can include website hosting, website updates, user experience optimization, conversion rate optimization, adding on components, security, project control and more. 

When planning your budget for a website support plan, it is important to consider the holistic tech stack which the website supports. For example, a website that sells products will need more website updates than a website that only provides information. A corporate website with an active resource center, videos, digital assets, and webinars will need powerful hosting and efficient code updates, a website that provides information to users in multiple languages will need more dedicated website hosting than a website in one language, and so on. 

The best way to determine the monthly cost of a website support plan is to understand the internal capacity of your team vs what you want your agency partner to take on a regular basis, come up with a quick RACI chart and it will help you with estimating the effort required.

Can you help me with selecting the right web technology to scale with my organization - before a web project?

Yes, we have a mature technology diligence practice in place. Technology changes quickly, and no website template and CRM integration will last forever. A smart technology decision today can mean the difference between a website that needs to be rebuilt in two years and one that can last a decade. 

The first step in building a website that will scale with your organization is to select the right technology. This means considering not only your current needs but also your future needs. Will this technology still be around in five years? Is it easy to upgrade or customize? 

Our team has the expertise to select the right technology for your project. We take the time to understand your goals and your budget. We then do our technology due diligence, researching the various options and making recommendations based on our findings. 

Making the right technology choices upfront can save you time and money in the long run. It’s one of the many ways we help our clients build conversion-first  websites to outperform the competition.

If you’ve been referred, give us a shout.

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